Testimonials

No Hesitation

The time came recently for my sister to move from her home of 50 years. As I had dealt with Paul Leslight at P Smith & Son Real Estate previously, I had no hesitation in contacting Paul to manage the sale of her much loved home. His professionalism and courtesy on any dealings I have had with him have been first class. His knowledge of the local market is amazing and his guidance and feedback were really appreciated. He listed the property according to the current market demand, and within a very short time had secured an excellent result for all parties. I would have no hesitation in recommending Paul Leslight to manage the purchase or sale of any property.

Rod Crompton - Kielvale

Thank you!!

The property management staff at P.Smith and Son Realty in Murwillumbah were a delight to deal with. From submitting the application to being approved, the whole process was wonderful. A high level of communication. Extremely efficient. Top customer service is rare these days but this team delivered above that. Thank you guys!

Kyndal Aistrope

Easily the finest Real Estate agent I have dealt with in the Tweed Shire.

P. Smith & Son were a pleasure to deal with, always polite and responsive. They responded to my enquiries in a professional way and took my concerns to the owner in a timely fashion. All that could be done to rectify any issues was completed to my satisfaction as a tenant. Easily the finest Real Estate agent I have dealt with in the Tweed Shire.

Hamish B - Tenant

Professionalism, Quality, Responsiveness & Values

Paul is a realist. He will give you his honest opinion about your property which stems from his 20++ years in the industry. He has been both a property development/ sales advisor and friend. Once you receive this kind of quality care from an agent, it's hard to go elsewhere!

Melanie Spears - C

Couldn't Be Happier

We've been with P Smith and Son Realestate for more than 20 years as they've managed our residential and commercial properties. This agent looks after both parties well, the landlord and the tenant. Always professional and with an emphasis on personal service, we couldn't be happier with all the lovely people at P Smith and Son Real Estate.

R. Franzos - Landlord

Friendly and Professional Service.

A recent tenancy maintenance request was addressed promptly with an outcome that exceeded my expectations. Highly recommend the team at P Smith & Son for their friendly and professional service.

S. Wilkinson - Tenant

Exceeded Our Expectations

We are owners and landlords of a beautiful property we purchased through P. Smith & Son in 2018. We have met most of the Real Estate around the area. P. Smith & Son have proven to be very friendly but completely professional, who not only sold us the best property but continue to manage it as a rental! and have exceeded our expectations! We would not go anywhere else.

M. Williams - Landlord

Great Team. Great Business. Great Results. We've given them 5 stars only because you can't give 6!!

We simply couldn't be happier with the service we have had from the team at P. Smith & Sons. From finding us the perfect property to suit our family to the professional and timely manner in which they handle property maintenance P. Smith & Son are a cut above. In particular, we have been impressed with how considerately the interface between renter, property management and landlord has been handled with just the right amount of attention to solving any issues while maintaining enough distance so that our privacy is respected. Great Team. Great Business. Great Results. We've given them 5 stars only because you can't give 6!!

I. Hudson - Tenant

Extremely Helpful

The staff at P. Smith & Sons Real Estate have looked after our property for the last 6 years. They have been exemplary, ensuring everything is dealt with quickly and efficiently to ensure tenants and owners are well looked after. During the floods in 2017, they helped coordinate assessment and repairs, as we were unable to physically be there. There have been numerous occasions when repairs needed co-ordinating, and the staff have smoothly organised repairs and ensuring the presentation and value of the property is of a high standard. P. Smith & Sons Real Estate have been extremely helpful and we trust them completely with looking after what is a valuable asset for us.

David Webby

"Rentals Testimonial"

Thank you ALL for taking such good care of me over 8 years. Your service is 2nd to none and my appreciation is boundless. Anne

Anne

Rental Testimonial

Hello to all at the office, I just want to thank you all, especially the rental team for all your service. You have been the most efficient, ethical, cheerful,mannerly team with faultless behaviour over many years and I am very grateful. It has been a pleasure to do business with you. Sincere thanks Nuala

Nuala

Sales Testimonial

Dear Sonja Both Gary and I felt that we should express to you our appreciation for the commitment on your behalf with respect to the marketing and consequent sale of our two residential properties in Frangela Drive and Coral Fern Circuit in Murwillumbah. During our dealings with you Sonja, you displayed obvious motivation to achieve a good outcome on our behalf, keeping us informed at all times, whilst conducting yourself in a most professional manner. Your enthusiasm is infectious and it is our opinion that your bright, out-going personality is a huge incentive to prospective clients. Gary and I have one further property to sell in the near future and will not hesitate to contact you when we decide to proceed. Thank you again Sonja for your positive approach, your excellent advice and attention to detail. Keep up the good work. Gary and Vicki

Sales Testimonial

Hi Sonja My name is J Walls. Sonja, i just want to say thank you for all you have done toward the sale of our mothers house. I have just tried to phone you, but you are probably busy helping some other lucky recipient. I have included a testimonial below if you would care to use this. "I wanted to commend you for your excellent service during the sale of our mothers home. This deal you know, almost did not happen. You went over and above what we were expecting and made it happen. Had it not been for your commitment to us along with your professional ism, perseverance and integrity, the house would not have sold as promptly as it was. Thank you so much Sonja for all your hard work. I would recommend your services to anyone." Again, thank you.

J Walls

Rental Testimonial

I would love to express my thanks for the excellent way you have handled my property at Mountain View over the past three years. It has been a pleasure to deal with your company and all your staff. I have had rental properties for many years and am only too aware of the importance of having a reliable property manager acting on my behalf. I selected your agency carefully after interviewing most companies in Murwillumbah and checking your reputation carefully. My decision has proved correct. Your managers have been efficient, firm, practical and diligent. They have also shown considerable compassion when dealing with my ailing tenant, while keeping my interests in mind. I have been kept informed of all the issues occurring at my property and my wishes have been attended to promptly. Communication, in all forms, between your staff and myself have always been excellent, a huge point of difference with may other managers. I commend you and your staff and thank you for the service you have given me. Yours sincerely. G McKay

G McKay

"Rentals Testimonial"

For over 18 years I have had a number of investment properties managed by the team at P Smith & Son. During my lengthy association with the office, I have been perfectly happy with the service I have received & have never felt disappointed by the representation of P Smith & Son on my behalf. I have always considered that everything done by the staff has been done so perfectly well for me. I have always felt completely happy with the tenants who have been secured for my properties & without question rate the service I receive from P Smith & Son as the best possible. A Wernas. Sydney

A Wernas

Sales Testimonial

Thanks so much for selling our property in Bagoo Avenue. All my praise must go to Sonja for all of her fantastic help in selling my late father's house in Murwillumbah. As I live in Melbourne I was really concerned that it would be difficult to find someone that would be able to sell the property and at the same time keep me informed of what was going on. At one stage before I employed P Smith and Son Real Estate I had a family offer on the house and I rang Sonja who didn't even know when me and at that point and the house was not listed with any agents. Sonja rang me and then emailed me so much accurate and pertinent information that I was deeply impressed by her attitude and help she provided when she had no real interest in our property at that point. Our family offer fell through and I then persuaded the rest of my family to let Sonja sell the property for us. I always knew in my heart that Sonja would come through for us because from the moment I contacted her about my property she was so switched on and totally professional. My total confidence in Sonja was not misplaced. I must say she was the ultimate professional and kept me posted with what was happening every step of the way by ringing me on my smart phone and by constantly updating me with everything that was happening on my email. Also she sold the property in less than three months of having it on her books and then got the fully asking price. I would recommend her services to anyone who is thinking of buying or selling their property as I know she will give of her very very best and work hard for each and every client like she has for us as well as being the utmost professional to achieve the positive results and outcomes that she did for us and for P Smith and Son Real Estate. R Kelly

Sales Testimonial

In 2011 I contacted a number of Estate Agents in Murwillumbah with the aim of finding the best agent possible to sell our property. I short listed three, all of whom viewed the property and submitted a marketing plan. While all were comparable in some respects, P. Smith and Son Real Estate was the obvious choice. This is largely because of the agent, Sonja Pfister-Skeen, who demonstrated the range of qualities that best matched our criteria. She is dynamic, resourceful, intelligent and professional. She has a good eye for detail and instantly recognised the special qualities of the property, particularly those which would distinguish it from other listings. Once appointed, Sonja speedily set about ensuring that this information reached as many prospective buyers as possible. Throughout the selling period, Sonja remained energetic and enthusiastic. She is an excellent communicator, easy and straightforward to talk to, and even when the real estate market was depressingly slow, remained positive and helpful. She stayed in touch regularly via telephone and email and was a pleasure to do business with.

S Walston

"Rentals Testimonial"

Dear Peter Smith & Son We find your office to be very efficient in the way it cares for our rental house. we wish every business was as caring & helpful as yours is. Thank you for your care of our house. we wish you all the best for the coming year of your business & would happily give you referrals. June B

June B

"Rentals Testimonial"

Rental Department. In regards to our phone conversation earlier today, I would like to confirm that we are taking our house at Limpinwood Rd off the rental market, as we intend to start preparing the house for us to live in. Also I would like to thank you and all the staff that have assisted us with our many needs over the past six years, in particular I would like to thank Kathryn Leslight who has always managed to smooth out any bumps in the road. Kathryn's efficient and professional manner gave us great confidence in having P Smith and Son as our Property Managers. All the very best for the future and many thanks. P Murphy and E Shand

Murphy & Shand

"Rentals Testimonial"

P Smith & Son Real Estate have been managing properties for my family for over thirty years. The Twohill Family have a long association with P. Smith and Son Real Estate, in fact our family have used the services of P. Smith and Son for 4 generations. As our tradition continues, Paul and his dedicated team manage my investment portfolio with the service diligent & carried out correctly in every way. I can thoroughly recommend P Smith & Son Real Estate to any future client for Property Management or any other service they provide. Terry Twohill

Terry Twohill

"Rentals Testimonial"

With pleasure we would like to confirm in writing the fact that you have been most capably managing our properties XX & XX Wardrop Street, Murwillumbah for 7 years. We had no problem that you have not been able to fix or manage. Your regular periodic property inspection reports are professional & attentive to details. Members of P Smith & Son property management team are always polite & helpful. We look forward to continue our association for years to come. Barrie G

Barrie G

"Rentals Testimonial"

In our 6 plus years with P Smith and Son we have found them to be very professional and a pleasure to deal with. they are eager to help in all aspects and attend to matters in a positive manner. All staff are polite, friendly and superior in their knowledge of the Real Estate business. We are more than happy with our affiliation with P Smith and Son and look forward to doing more business in the future. Tim & Anna

Tim & Anna - Doon Doon

"Rentals Testimonial"

Most of the time you get letters from landlords about problems or repairs that need to be looked into but I thought after another rental department giving average service at the end of month to comment on your promptness in payment, statement in my email inbox on time & overall great service. thanks for being on time in business & I look forward to a long business relationship with P Smith & Son. Simon

Simon

"Rentals Testimonial"

Dear Property Management Team. We have been extremely impressed with the services provided by P Smith & Son. P Smith & Son has maintained a very professional, articulate & personalized approach to all aspects of our properties management & this comes with much appreciation considering the distance between us & our investment. If we ever decide to buy, sell or have property manged, we would not consider another real estate agent in the region & we highly recommend P Smith & Son to family & friends. Elisha & Grant

Elisha & Grant

Sales Testimonial

Sonja Pfister-Skeen, acting for her principals, P Smith and Son, recently negotiated the sale of our property at Farrants Hill. The challenge was not an easy one - the house was unusual and the Real Estae market was uncertian. Sonja's personality and her application to the task, contributed to our confident expectation of a successful outcome. We were impressed by her enthusiasm, her communication between various parties and her integrity in applying the principles of her employers. G Chislett Farrants Hill

Sales Testimonial

I would like to express how happy we were with the professional service Sonja provided in selling our property. After having our property listed with another agent for approximately 5 1/2 months, we made the decision to list it with Sonja, due to her enthusiasm and professional approach. The fact that she had the property listed for only one day and she had an offer very close to the asking price, confirming that we made the right decision. Sonja, thank you very much for being able to sell our house so promptly and we would not hesitate in recommending your service.

V Rogan - Murwillumbah

Sales Testimonial

We highly recommend Sonja Pfister-Skeen, as a sales agent. When we recently sold our home in Murwillumbah, Sonja was terrific. She was professional, friendly and enthusiastic, which resulted in a larger than expected number of prospective buyers. Sonja's advice and support throughout the sale process was invaluable. We had never sold a house before and Sonja helped us through the very daunting experience. Simon and I would like to thank you Sonja for her care and concern through-out the sale.

S and K Flower - Murwillumbah

Sales Testimonial

Hi Paul RE: Sale of Property at Cyrstal Vale This is a short note to thank you for your great service with the recent sale of our property. Selling a property in another state, with a sitting tenant and a major clean-up to do had the potential to be a nightmare, but you made the process very easy for us. I particularly appreciate all the time and effort you put into organising the various contractors and labour to clean up the house and the property for sale. Whatever problems came up, nothing seemed too difficult for you to sort. This is the kind of service you always hope for but seldom get. Thanks again. Regards Bob Smith-Vaughan

Sales Testimonial

My wife and I would like to express our sincere gratitude to Pual Leslight on the sale of our property. From the beginning when we listed exclusively with Paul we found him to be professional, courteous and helpful. We were pleased with the regular feedback after inspections and relieved to know that Paul genuinely cared to see we got the best action and prompt results. Although it took a little longer to sell our property than we had hoped, Pauls enthusiasm remained high and he achieved an outstanding price. We believe that Pauls extensive local knowledge and sales skills were responsible for the excellent results. We have no hesitation in recommending Paul as a professional, conscientious and courteous salesman with the confidence to achieve what he sets out to do. We look forward to utilising your services when we sell again. M Taylor Murwillumbah

'Rental Testimonial"

Thank you so much for your support & guidance. Your team are truly lovely & genuine gals. We are glad to have such talented people looking after our best interest. You are brilliant. Andrew & Belinda D

Andrew & Belinda D

Sales Testimonial

It is a great pleasure to write this testimonial for Sonja Pfister-Skeen from P Smith and Son Real Estate who recently sold our house in Murwillumbah. Throughout the sale process we found Sonja honest, trustworthy and a good communicator. We were kept well informed every step of the way and Sonja always had our interest at heart. Although our sale was a lengthy process in a difficult market Sonja never lost her enthusiasm and always stayed positive, even to the last stage of negotiations when shed never hesitated in obtaining the best result for us. Her commitment and professionalism combined with her friendly nature has contributed to making our sale a positive experience. We would gladly recommend Sonja along with all the team at P Smith and Son Real Estate for anyone needing a committed Real Estate Agency.

T and L Worden - Murwillumbah

Sales Testimonial

We decided our property at Kielvale would go on the market in October. As nothing much eventuated with the agents we were using I approached Paul Leslight of P.Smith and Son in January, just before my wife and I were going on holidays to New Zealand. Paul and I agreed that after our return we would be actively pursuing the sale of our property. Paul contacted us tow days after our return with a client who was interested in our property and within one month it was sold. During this time Paul was most helpful and very professional in his negotiations with us and the prospective buyer. I would have no hesitation in recommending Paul Leslight to anyone who is seeking professional help with a successful conclusion when buying or selling a property or business.

E Zambelli - Kielvale